Have you tried downloading template PowerPoint files from Microsoft Online and received the error message pictured? It's most likely because the "Protected View" settings in PowerPoint have to be changed (for PPT 2010): 1. Open PowerPoint > File > Options 2. Click on "Trust Center" > and "Trust Center Settings," which opens a new window "Trust Center" 3. Click on "Protected View" 4. Uncheck "Enable protected view for files originating from the internet" 5. Click OK and OK